You spoke, we listened, and then went back to the drawing board…

At Cupcakes, we trust and care about our customers’ feedback. We have comment cards at every one of our locations and our management team goes through them every week, taking note of your concerns, suggestions and praises. We also take our facebook page very seriously and appreciate all the feedback and especially questions that get posted by our fans every day.

Repeatedly, we hear that our buttercream is too sweet and sometimes too heavy. So, for the last month, we had our bake team at Cupcakes working together to recreate a NEW butter cream recipe. After sampling over 20 attempts we were finally excited about a new swiss-style buttercream. It’s deliciously fluffy, and at the same time, a lot lighter in flavour.

For the entire month of August, we will be featuring our new buttercream on the ‘confetti’ cupcake. This vanilla cake with the NEW white vanilla buttercream, topped with colourful confetti sprinkles, will soon be another favourite amongst our cupcake enthusiasts.

Please be sure to stop by any one of our five locations and try the ‘confetti’ with our new buttercream. We appreciate your feedback, whether it be via facebook, or you can simply fill out one of our customer feedback cards and hand them back to one of our cupcake girls behind the counter. “Because who doesn’t love a cupcake?”

The Cupcake Girls